Senior Software Technical Program Driver - Compute Software Technologies

NVIDIA NVIDIA · Semiconductors · Santa Clara, CA

This role is for a Senior Software Technical Program Driver at NVIDIA, focused on leading the development and delivery of compute software solutions for enterprise customers, cloud service providers, and OEMs. The role involves process streamlining, customer issue management, release planning, risk management, and cross-functional collaboration throughout the software development lifecycle. It requires extensive experience in software development, customer escalations, and program management, with a focus on delivering complex products.

What you'd actually do

  1. Collaborating closely with Software Development Managers, Engineers, Product Marketing, Customer Program Management, Quality Assurance, and other logistics personnel to establish and implement streamlined processes for the development of advanced Compute software solutions for cloud service providers and OEM customers.
  2. Working closely with Customers and Customer Program Managers on software issues, including technical feedback from OEMs, CSPs, and partners. Additionally, you will be responsible for the continuous improvement and maintenance of all processes related to enterprise support.
  3. Scheduling and leading status meetings, proactively addressing challenges, addressing customer concerns, and serving as the central point of contact for building and upholding release schedules and the prioritized release plan of record.
  4. Partnering with multi-functional teams throughout the company to strategically plan and drive software objectives for the team. In this role, you will collect requirements, help define priorities, drive planning and scheduling for all phases of the software development lifecycle.
  5. Developing and maintaining schedules, proactively identifying risks and formulating risk management strategies for multiple parallel work streams.

Skills

Required

  • Bachelor of Science in Electrical Engineering or Computer Science or equivalent experience
  • 10+ years proven experience in a similar or related role
  • 5+ years of experience in driving down Software / Hardware customer escalations
  • Hands on experience with software development for hardware platforms
  • Proficiency in Agile software development methodologies
  • Demonstrated success in delivering complex products to customers
  • Ability to work independently and actively with minimal guidance
  • Proven experience to creatively resolve technical and resource issues
  • Ability to think strategically and tactically and to build consensus to ensure program success
  • Comprehensive understanding of software engineering principles
  • Experience with widely-adopted configuration management tools
  • Experience with productivity-enhancing tools and automation processes
  • Exceptional attention to detail
  • Demonstrated capacity for multitasking, in a dynamic environment with shifting priorities and changing requirements
  • Strong communication and technical presentation skills

Nice to have

  • Expertise with Agile SW Development tools
  • Solid understanding of operating systems
  • Solid understanding of datacenter servers
  • Solid understanding of graphics principles and standards
  • Experience developing/managing software application, system software/ firmware stack programs
  • Previous experience coordinating activities between driving activities across HW, Firmware and Software applications
  • MBA/PMP Certification/training

What the JD emphasized

  • 10+ years proven experience in a similar or related role
  • 5+ years of experience in driving down Software / Hardware customer escalations
  • Hands on experience with software development for hardware platforms
  • Demonstrated success in delivering complex products to customers
  • Proven experience to creatively resolve technical and resource issues