Senior Solution Architect- Emea

Honeycomb Honeycomb · Enterprise · United Kingdom · Remote · Sales

Senior Solution Architect for Honeycomb, a company focused on observability tools. This role involves owning the technical strategy for sales opportunities, leading customer evaluations and proofs of concept, and translating customer needs into technical solutions. The position requires deep knowledge of observability, distributed systems, and cloud technologies, with a focus on pre-sales and customer-facing technical experience.

What you'd actually do

  1. Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
  2. Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
  3. Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
  4. Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
  5. Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.

Skills

Required

  • 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
  • Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
  • Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
  • Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
  • Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
  • Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
  • Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
  • Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
  • Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
  • A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
  • Strong judgment, autonomy, and follow-through in fast-moving deal environments.
  • A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
  • A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.

Nice to have

  • Familiarity with MEDDPICC or Command of the Message is a plus.

What the JD emphasized

  • Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
  • Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
  • Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.