Senior Solution Area Specialist - AI Business Process

Microsoft Microsoft · Big Tech · United States · Solution Area Specialists

This role focuses on helping organizations transform their business processes using AI, acting as a consultative partner to C-suite executives. The specialist will lead sales processes, identify high-impact AI scenarios, drive platform adoption, and coach sales teams. The role emphasizes understanding customer business challenges and articulating Microsoft's AI solutions to achieve business goals.

What you'd actually do

  1. Lead customer engagements to identify and validate high-impact AI Business Process scenarios, delivering solution demos that demonstrate measurable business value.
  2. Drive platform adoption by helping customers overcome technical blockers and articulating Microsoft’s differentiated value in competitive situations.
  3. Coach sales teams on deal strategy for complex, cross-functional opportunities, orchestrating resources and driving escalations as needed.
  4. Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
  5. Actively and regularly engage in sales community calls/channels to build and share repeatable assets, best practices, and insights.

Skills

Required

  • technology-related sales or account management
  • identify and validate high-impact AI Business Process scenarios
  • deliver solution demos
  • drive platform adoption
  • articulating Microsoft’s differentiated value
  • coach sales teams on deal strategy
  • orchestrating resources
  • driving escalations
  • build & maintain pipeline coverage
  • engage in sales community calls/channels
  • build and share repeatable assets, best practices, and insights

Nice to have

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field
  • Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field

What the JD emphasized

  • AI Business Process
  • AI Age
  • AI capabilities
  • AI era
  • AI Business Process scenarios
  • AI solutions