Senior Solution Consultant, Pre-sales (platform)

Socure Socure · Vertical AI · NY · Remote · Commercial

This role is a Senior Solution Consultant focused on Socure's orchestration platform for banks and fintechs. The primary responsibility is to own the technical sales process, from discovery to contract signing, by configuring and demoing the no-code decisioning platform. The role involves translating customer needs into technical solutions, negotiating integration architecture, and ensuring a smooth handoff to post-sales teams. While the platform may utilize AI/ML components, the core function of this role is pre-sales technical consulting and platform configuration, not direct AI/ML model development or research.

What you'd actually do

  1. Leading a discovery call with a Fortune 100 bank's fraud ops team, then translating what you heard into a solution design their architects will actually implement
  2. Negotiating integration architecture - REST vs. SDK, sync vs. async, endpoint-only vs. full orchestration with a technical buyer who has opinions and constraints (security reviews, model risk governance, carrier consent, latency SLAs)
  3. Co-authoring the mutual action plan with your AE, identifying the real blockers, and getting unstuck when a security review or legal redline threatens the close date
  4. Demoing our no-code decisioning platform to an audience that ranges from a VP of Fraud to a staff engineer and calibrating the story to both
  5. Escalating real customer requirements into Product and Engineering, and pushing back on a prospect when what they're asking for isn't right for them

Skills

Required

  • 6+ years total experience, with at least 3 years in a customer-facing technical sales role as Solutions Consultant, Sales Engineer, Solutions Architect, Pre-Sales, or similar
  • A track record of carrying technical ownership on complex enterprise deals ($500K+ ACV), ideally with 6–12 month sales cycles and multi-stakeholder buying committees
  • Experience configuring, demoing, or deploying a SaaS platform as part of the sales motion not just presenting slides about it
  • Strong communicator across audiences, you can run a technical deep-dive at 9am and pitch the business value to an executive at 11am without code-switching being a struggle
  • Comfort with APIs, JSON, basic SQL, and reasoning about distributed systems not as an engineer, but as someone who can speak the language
  • A bias toward action and ownership. If something's unclear or broken, you figure it out
  • Ruthless prioritization. On a busy week you'll have three deals pulling at you, a POC to scope, and a product escalation to chase, you know how to weigh outcomes, drop what doesn't move the needle, and adapt when priorities shift mid-day.
  • Willingness to travel up to 30% for on-sites, QBRs, and key customer engagements

Nice to have

  • Background in fraud, identity verification, decisioning, risk, KYC/AML, or fintech infrastructure
  • Experience with no-code / low-code orchestration platforms or decisioning engines
  • Familiarity with enterprise integration patterns (REST, webhooks, SDKs, etc)
  • Exposure to ML/statistics concepts, enough to talk about precision, recall, AUC, and model performance without bluffing

What the JD emphasized

  • owning every technical conversation from first discovery through signed contract
  • building the decisioning workflow that ships with the deal
  • Almost all of the build happens in pre-sales
  • configuring it inside the RiskOS Platform
  • shipping a decisioning flow the customer can actually put into production
  • own the technical outcome from first call, through the build, through a successful go-live
  • carrying technical ownership on complex enterprise deals
  • Experience configuring, demoing, or deploying a SaaS platform as part of the sales motion not just presenting slides about it
  • bias toward action and ownership