Overview
Senior Solution Specialist (Azure) with focus on multi-industry customers
Drives strategic discussions with executive stakeholders and key decision makers for high-value customers to identify, qualify, prioritize, and accelerate sales opportunities. Directs strategic partnerships for leveraging whitespace analysis and utilizes subject matter expertise to identify and capitalize on business opportunities to bridge market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Provides guidance across teams on solution areas and broader market trends to craft cutting-edge sales strategies that anticipate and meet complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives partnerships with others cross-organizationally and strategically directs and oversees the creation of cutting-edge solutions that drive AI- and cloud-driven transformations, ensuring alignment with regional and global initiatives, emphasizing the integration of cutting-edge AI technologies and cloud services. Drives sales pipeline reviews with internal executive stakeholders to ensure forecasting accuracy and meeting of sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Directs and implements sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.
Responsibilities
**Customer Engagement **
- Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Directs strategy development for driving and closing strategic, high-value opportunities. Leads partnerships across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to ensure deal orchestration and seamless handoffs throughout the deal lifecycle. Establishes best practices to gain customer trust, secure deals, and proactively mitigate risks to enhance sales activities across the territory.
- Directs and implements sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Champions partner team interaction, expertly navigates resources and fosters lasting relationships that activate co-selling strategies that drive partner attach to each opportunity through every stage in the sales lifecycle. Champions partner organization connections (i.e. GPS) that foster enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.
Sales & Pipeline Management
- Leads the strategic analysis and identification of business and emerging opportunities to advance the customer portfolio and champion customer innovation at scale. Architects integration of technology (e.g., AI sales agents, automation, Power Platforms) to drive growth across multiple domains. Conducts deep-dive analysis of propensity, renewal, consumption, and usage data to develop and lead a comprehensive sales strategy. Directs the strategic partner optimization for each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle. Directs strategic whitespace analysis and utilizes subject matter expertise to identify and capitalize on business opportunities to bridge market gaps within the assigned market domain, leveraging AI-driven insights and automation.
- Drives sales pipeline reviews with internal executive stakeholders to ensure forecasting accuracy and meeting of sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Serves as a role model for others on, and maintains sales and/or consumption pipeline hygiene that enable tracking to achieve assigned sales metrics using all available tools, resources, and processes. Serves as a role model for others on, and leads usage and/or consumption pipeline hygiene to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.
**Sales Strategy **
Drives partnerships with others cross-organizationally and strategically directs and oversees the creation of cutting-edge solutions that drive AI- and cloud-driven transformations, ensuring alignment with regional and global initiatives, emphasizing the integration of cutting-edge AI technologies and cloud services. Develops and leads high-level strategies that position Microsoft as a leader in the market, fostering influential customer relationships that enhance long-term business value. Acts as a subject matter expert and trusted advisor for customers (up to the executive level) and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.
Directs strategic partnerships for leveraging whitespace analysis and utilizes subject matter expertise to identify and capitalize on business opportunities to bridge market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Systematically synthesizes and forecasts market intelligence, trends, and insights to shape the team's strategic direction and business initiatives. Develops and champions the market analysis methodology to ensure proactive alignment with strategic directives and emerging market trends.
Provides guidance across teams on solution areas and broader market trends to craft cutting-edge sales strategies that anticipate and meet complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Leads and inspires cross-functional teams to develop and prioritize innovative solutions and strategies that enhance customer business objectives. Proactively identifies and strategically bridges gaps, establishing a clear direction for market engagement and sales execution.
Drives strategic discussions with executive stakeholders and key decision makers for high-value customers to identify, qualify, prioritize, and accelerate sales opportunities. Establishes and leads partnerships with internal executive stakeholders within and across organizations to proactively drive and enhance customer success initiatives. Leads partnerships with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Mentors others on integrating, and advocates for incorporating security principles into all customer interactions, opportunity, and pursuits to maintain trust and compliance standards.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.
6+ years solution or services sales experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**