AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Solutions Architects work hand in hand with AWS customers to help them achieve real business outcomes through cloud and AI adoption. They are at the crossroads of business and technology and engage with organisations at all stages of cloud adoption. Solutions Architects also take a leading role in creating and presenting technical content and best practices.
Our Solutions Architects are expected to build Data & AI Solutions, and own the overall technical relationship between customers and AWS. You will also make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem.
In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to define or invent cloud-native reference architectures for a variety of use cases.
You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments.
At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers.
Key job responsibilities
- As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
- You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
- Share the voice of the customer to influence the roadmap of new features and services for the AWS platform.
- Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts).
- Evangelise and educate about AWS technology (e.g. workshops, user groups, meetups, public speaking, online videos or conferences).
- Contribute to the growth of the Solutions Architecture organisation by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by mentoring team members
- Develop areas of depth in technical domains relevant to your interests and your customer's outcomes.
About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience
- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
Preferred Qualifications
- Experience working with end user or developer communities
- 6+ years of solving problems with technology in the Energy & Utilities industries experience
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.