Senior Solutions Architect (pre-sales)

MongoDB MongoDB · Enterprise · San Francisco, CA · Solutions Consulting, Growth NA

This role is a Senior Solutions Architect (Pre-Sales) at MongoDB, focusing on helping customers design and build scalable systems using MongoDB's data platform. The role involves customer advising, sales partnership, demand generation, and fostering customer relationships. While the company is redefining the database for the AI era and mentions RAG and AI architectures, the core function of this role is pre-sales technical consulting and solution architecture, not direct AI/ML model development or research.

What you'd actually do

  1. Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
  2. Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
  3. Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
  4. Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
  5. Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction

Skills

Required

  • customer facing role
  • pre-sales with enterprise software
  • modern scripting languages (e.g. Python, Node.js, SQL)
  • popular programming languages (e.g. C/C++, Java, C#)
  • designing scalable and highly available distributed systems
  • work with customers to review complex architecture of existing applications
  • presentation skills
  • communication skills
  • interpersonal skills
  • strategize with sales teams
  • travel up to 25%

Nice to have

  • selling databases
  • deploying applications with major cloud providers
  • database programming
  • data models
  • data engineering or AI/ML projects
  • transforming legacy systems and platforms
  • sales methodologies/ frameworks such as MEDDPICC/Command of the Message
  • MongoDB Certification
  • Cloud Provider Certification

What the JD emphasized

  • customer success
  • technical alignment
  • design and build reliable, scalable systems