Senior Solutions Consultant

Braze Braze · Enterprise · Berlin, Germany · Sales

This role is for a Senior Solutions Consultant at Braze, a company that provides customer engagement tools. The role is customer-facing, involving technical storytelling and advising brands on how Braze's technology can deliver value. It requires a blend of sales, technical, and industry skills, with a focus on understanding customer needs and building confidence in the product. The position is based in Berlin and supports the German region.

What you'd actually do

  1. You’ll enjoy this role if you enjoy operating at the intersection of technology and creativity, bringing your technical knowledge to bear in a sales setting.
  2. Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers.
  3. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.
  4. Our Solutions Consultants operate in a strategic capacity and are true partners for our sales team.
  5. In this role, you’ll have the opportunity to advise the world’s most recognizable brands at every level of the organization: from marketers and engineers to executives and pioneers.

Skills

Required

  • German Speaking
  • technical storytellers
  • technical knowledge
  • sales setting
  • storytelling
  • sales
  • build prospective customer confidence
  • strategic capacity
  • partners for our sales team
  • advise the world’s most recognizable brands
  • marketers
  • engineers
  • executives
  • pioneers
  • Art of Storytelling
  • great presenter
  • engaging storyteller
  • creativity
  • great communicator
  • listening
  • Executive Presence
  • inspire confidence
  • establish trust
  • individual contributors
  • C-suite executives
  • translates complex technical and business information
  • Seller Confidence
  • selling into enterprise-level accounts
  • sophisticated Pre-sales Consulting or Sales Engineering team
  • Local Event Support
  • supporting and presenting at local events
  • showcase Braze thought leadership & technology
  • Embrace Curiosity
  • high level of intellectual curiosity
  • opportunity
  • growth mindset
  • think big
  • demonstrate excellence
  • application of technology
  • solve all kinds of problems
  • Seek the Truth
  • technical advisor in the sales cycles
  • seek the truth
  • solutions for our customers
  • analytical
  • technical experience
  • conveying technical concepts simply and concisely
  • Technical Depth
  • domain knowledge
  • SaaS
  • Mobile
  • APIs
  • Marketing Automation
  • Direct Marketing
  • Marketing Analytics
  • Programming
  • Navigating Ambiguity
  • clarity
  • maintain focus and productivity in uncertain situations
  • without complete information
  • confidence to know when to ask for help
  • Team player
  • Marketing Know How
  • work experience or deep knowledge of Integrated Marketing
  • Content Marketing
  • Email Marketing
  • Mobile Marketing
  • Marketing Analytics
  • digital-first, customer experience realm
  • passion for storytelling
  • technical skillset
  • elite, customer-facing Solutions Consulting team
  • Solution Engineer
  • high level of curiosity about all things tech
  • B2C engagement marketing
  • mobile marketing automation
  • email
  • SMS
  • APIs
  • analytics
  • architecture design

Nice to have

  • Travel is required for this role
  • presence at the office or in the field is expected (average 3 days weekly || 12 days a month)
  • Collaboration!
  • Complete support of all your EMEA teammates across all departments
  • real “get it done” attitude for our customers
  • Executive Alignment
  • collaborate closely with the local VP of Sales
  • trusted advisor
  • If you see a gap and have an idea - you can own it!
  • Continued Development Opportunities
  • tremendous growth opportunities
  • future personal development opportunities
  • Creativity - encouraged
  • Intellectual Curiosity – stimulated
  • Opportunities to be challenged beyond your existing capabilities
  • full support of your teammates and our leadership team