Senior Solutions Engineer, Auth0

Okta Okta · Enterprise · Tokyo, Japan · SE Field-321

Senior Solutions Engineer for Auth0 Platform at Okta, focusing on identity security for AI and human users. The role involves acting as a technical and business advisor to customers and partners throughout the sales cycle, demonstrating Auth0 solutions, and contributing to sales targets. Responsibilities include collaborating with sales, communicating value, responding to technical inquiries, supporting PoCs, and participating in events. Requires customer-facing experience, strong communication skills in Japanese and English, and knowledge of IAM/security. Experience with Generative AI, Intelligent Agents, and Conversational Bots is a plus.

What you'd actually do

  1. Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
  2. Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
  3. Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
  4. Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
  5. Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.

Skills

Required

  • Customer-facing roles (Pre-sales SE or Technical Sales)
  • Building and maintaining strong relationships with customer technical staff and leaders
  • Native-level Japanese proficiency
  • English communication and reading comprehension skills

Nice to have

  • SPIN, Solution Selling, or MEDDICC sales methodologies
  • Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions
  • OAuth 2.0, OpenID Connect, SAML, LDAP
  • Cloud Platforms (AWS, GCP, Azure)
  • Kubernetes, Terraform, or Serverless environments
  • Web Development (JavaScript, HTML, Front-end frameworks)
  • Mobile Development (iOS, Android)
  • Backend Development (Java, C#, Node.js, Python, PHP, Ruby)
  • Generative AI, Intelligent Agents, and Conversational Bots
  • Core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF)
  • Speaking at technical conferences/webinars or writing technical blogs
  • Software developer experience
  • Communicating and working with overseas engineers in English

What the JD emphasized

  • Native-level Japanese proficiency
  • English