Senior Solutions Engineer, Auth0

Okta Okta · Enterprise · San Francisco, CA · SE Field-321

Okta is seeking a Senior Solutions Engineer to act as a technical and domain expert for their sales team, focusing on Auth0 by Okta. The role involves understanding customer challenges, demonstrating product solutions, answering technical questions, planning and delivering Proofs of Concept, and providing feedback to product management. The position requires a strong background in pre-sales engineering, software development, and identity platforms, with a focus on helping customers securely embrace AI.

What you'd actually do

  1. Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
  2. Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
  3. Answer product features and technical questions from customers, partners and Okta colleagues.
  4. Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
  5. Provide feedback to product management about product enhancements that can address customer needs and provide additional value.

Skills

Required

  • 8+ years pre-sales engineering experience
  • customer-facing role experience
  • communicate complex ideas around a technical topic
  • Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
  • Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
  • Experience working with REST APIs, API Gateways, and SDKs
  • Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
  • Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
  • An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Exceptional communicator
  • Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
  • Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.

Nice to have

  • Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
  • Experience integrating with microservices, data lakes, or customer data platforms.
  • Developed ReBAC or Fine Grain Authorization models.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
  • Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
  • Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
  • Creation of reusable artifacts to be adopted by the presales and/or sales community.
  • Publication of thought leadership documentation externally annually.
  • Technical leader among peers and a mentor to help grow others in the segment.

What the JD emphasized

  • 8+ years pre-sales engineering experience
  • Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.