Senior Solutions Engineer

Cloudflare Cloudflare · Enterprise · New York, NY · Solution Engineering

This role is a Senior Solutions Engineer focused on strategic accounts, responsible for the technical sales of Cloudflare's solutions. The role involves building technical relationships, understanding customer business needs, designing solutions, and acting as a liaison between customers and Cloudflare's Product and Engineering teams. The role also involves external representation at industry events.

What you'd actually do

  1. Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
  2. Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
  3. Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
  4. Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
  5. Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.

Skills

Required

  • customer facing technologist
  • large account pre-sales management
  • excellent verbal and written communications skills
  • executive-level engagement
  • speaking about the Cloudflare vision and mission with C-level customer executives
  • build passionate champions within the technology ranks
  • drive sales for identified opportunities
  • leverage relationships with technical champions to build a revenue pipeline
  • high-profile pursuit team
  • working closely with strategic account executives
  • technical buyers
  • trusted advisor
  • business-critical issues
  • meaningful solution designs
  • technical validation
  • customer’s infrastructure
  • coordination of Cloudflare colleagues
  • sales and procurement cycle
  • technical conversations
  • new areas of potential revenue
  • showing value
  • security and network transformation journeys
  • define strategies
  • architect necessary security controls
  • Cloudflare product suites
  • voice of the customer internally
  • engaging with and influencing Cloudflare’s Product and Engineering teams
  • meet your customers’ needs
  • Represent and evangelize Cloudflare externally
  • Developer, Community, Technology, Cybersecurity and other industry events
  • thought leadership and expertise
  • Polished communication and executive presentation skills
  • drive a discussion with a broad range of stakeholders
  • web developer to the CISO
  • Relationship building
  • deep technical relationships with engineers and senior executives
  • large and strategic accounts
  • managing various stakeholder relationships
  • build consensus on security solutions/projects
  • Experience managing technical sales within large accounts
  • deep understanding of core industry components of Cloudflare solutions

Nice to have

  • desire to learn more

What the JD emphasized

  • AI-native curiosity
  • leveraging AI to ship faster