Senior Solutions Engineer - Egypt, Kuwait & Bahrain

Cloudflare Cloudflare · Enterprise · Dubai, United Arab Emirates · Solution Engineering

This role is a Senior Solutions Engineer for Cloudflare, focusing on pre-sales technical support for enterprise accounts in Egypt, Kuwait, and Bahrain. The engineer will partner with sales teams, understand customer requirements, deliver technical presentations and demos, and run proof-of-concept trials. Responsibilities include identifying customer needs, building relationships, creating content, and representing Cloudflare at industry events. The role requires experience in CDN, security, networking, or SaaS, strong communication skills, and fluency in English and Arabic. While the company mentions leveraging AI, the core responsibilities of this role are customer-facing technical sales and solution design, not direct AI/ML development or research.

What you'd actually do

  1. Identify and map customer initiatives and business problems to Cloudflare solutions
  2. Build relationships and technical champions within customer accounts
  3. Develop and present customer presentations at every Enterprise Customer’s organization level
  4. Lead demo and proof-of-concept activities for Cloudflare prospects and customers
  5. Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities

Skills

Required

  • Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
  • Solid communication, written and presentation skills
  • Ability to work on several projects and activities concurrently
  • Highly driven individuals that are curious, team players and work with a sense of urgency
  • Bachelor’s Degree or equivalent in relevant work experience
  • Fluency in English and Arabic

Nice to have

  • Fundamental understanding of customer network and/or application architectures.
  • Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
  • Understanding, knowledge or experience of application and/or network security
  • Understanding, knowledge or experiences with SaaS application environments
  • Understanding, knowledge or experience with VPN and remote access challenges
  • Understanding, knowledge or experience with SIEM and log analytics platforms
  • Client OS fundamentals and software distribution
  • Experience interacting with senior level/executives to communicate a message of network and security transformation
  • Routing, subnetting, split tunnels. SD-WAN, local internet breakout
  • End user and application security risks - DDoS, malware, phishing, viruses
  • Knowledge of competitive market around CDN providers and internet security technologies