Senior Solutions Engineer (enterprise)

ClickUp ClickUp · Enterprise · United States · Customer Experience

Solutions Engineer for an AI-powered workspace, focusing on pre-sales technical partnership, customer-specific proof of value projects, and assisting with RFPs. Requires hands-on experience with AI & LLMs, integration platforms, and APIs.

What you'd actually do

  1. Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
  2. Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
  3. Build custom reports and dynamic dashboards for prospective clients' management teams.
  4. Assist with the functional and technical elements of RFPs.
  5. Stay current on new feature releases and maintain updated demo spaces for sales.

Skills

Required

  • 6+ years in a customer facing role with technology
  • 2+ years demonstrable success working with Enterprise clients
  • Understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
  • Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
  • Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
  • Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
  • Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.

Nice to have

  • pre-sales experience

What the JD emphasized

  • Hands-on experience with AI & LLMs