Senior Solutions Engineer, Majors - Detroit, Mi

Cloudflare Cloudflare · Enterprise · Detroit, MI · Solution Engineering

This role is a Senior Solutions Engineer for strategic accounts, focusing on building technical relationships, designing solutions, and driving adoption of Cloudflare's products. While the company leverages AI and encourages AI-native curiosity, the role itself is not directly involved in building or shipping AI models or systems. It focuses on understanding customer business needs and architecting solutions using existing Cloudflare offerings, including those that might be AI-powered.

What you'd actually do

  1. Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
  2. Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
  3. Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
  4. Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
  5. Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.

Skills

Required

  • Polished communication and executive presentation skills
  • Ability to drive a discussion with a broad range of stakeholders
  • Relationship building
  • Experience managing various stakeholder relationships to build consensus on security solutions/projects
  • Experience managing technical sales within large accounts
  • Deep understanding of core industry components of Cloudflare solutions

What the JD emphasized

  • trusted advisor
  • technical relationships
  • technical buyers
  • solution designs
  • technical validation
  • technical conversations
  • technical buyers
  • technical relationships
  • senior executives
  • technical sales