Senior Solutions Engineering Manager, West

Cloudflare Cloudflare · Enterprise · San Francisco, CA · Solution Engineering

Senior Solutions Engineering Manager responsible for managing cross-functional, full sales life cycle technical activities for Cloudflare customers, leading a team of SEs in the Western US. The role involves partnering with Sales and Customer Success to demonstrate the value of Cloudflare products to customers and prospects.

What you'd actually do

  1. managing cross functional, full sales life cycle technical activities for Cloudflare customers
  2. manage a team of SEs that are geographically distributed in the Western US
  3. The team partners with the Western Sales team and Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects

Skills

Required

  • leadership
  • interpersonal skills
  • business acumen
  • technical sales
  • customer success
  • internet technologies
  • cloud technologies
  • sales opportunity management
  • technical proof activities
  • operations and organization
  • driving best practices
  • cross-functional collaboration
  • analytical skills
  • influencing matrixed organizations
  • written and verbal communication
  • presenting technical and business subjects
  • problem solving
  • drive for results
  • customer focus

Nice to have

  • Computer Science
  • Engineering
  • Management Information Systems
  • software development
  • product management
  • customer support
  • project delivery
  • coaching
  • teaching
  • curiosity
  • builder

What the JD emphasized

  • 8+ years of relevant experience with a Bachelor’s Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
  • 8+ years of experience with internet technologies / protocols and / or cloud technologies
  • Experience managing opportunity sales cycles and identifying technical proof activities
  • Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
  • Strong organizational and analytical skills.
  • Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
  • Successful track record of working and influencing matrixed organizations.
  • Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
  • Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.