We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
As part of our Human Resources team, you’ll help us attract, hire and retain the top talent we need to achieve our bold vision. You’ll play a vital role in defining, developing and maintaining the winning culture that empowers diverse individuals to work together and create the impossible. We’re seeking change leaders, talent strategists, employee advocates and culture architects to enable our teams, partners, and businesses to do and be their best.
In this position...
We are seeking a Senior Specialist, Business Process Re-Engineer to transform our employee experience. In this role, you will partner closely with HR and leverage technology to design intuitive workplace solutions. Applying our 5D framework (Discover, Define, Diagnose, Design, Deliver), you will play a pivotal role in driving seamless, impactful outcomes across the organization.
We are passionate about transforming the employee experience, making every interaction intuitive and meaningful. As a Senior Specialist, Business Process Re-Engineer, you will be at the forefront of this transformation, working alongside a dynamic team to design and deliver innovative solutions. Your role will be pivotal in creating a seamless, enjoyable experience for our employees, leveraging our investments in technology, and shaping the future of our organization. You will partner closely with the HR customers, empathize with the opportunity at hand, and play a key role in driving the outcome of projects in line with the 5D framework—Discover, Define, Diagnose, Design, and Deliver.
What you'll do...
- Process Mapping: Lead the development and refinement of current and future state process maps, identifying critical pain points and areas for improvement.
- Project Delivery: Collaborate with key stakeholders on high-impact projects, managing cross-functional teams to design and implement end-to-end experience solutions.
- Experience Design: Collaborate in designing end-to-end experiences that consider the entire lifecycle, focusing on people, process, and technology to enhance overall satisfaction and experience.
- Execution Toolkit: Ensure the correct utilization of the program’s execution toolkit and use of Design Thinking to guide program deliverables, instilling discipline, focus, and structure in project execution.
- Technology Integration: Collaborate closely with technology teams to leverage enterprise tools, including Oracle HCM and Microsoft Dynamics 365, ensuring alignment with design objectives.
- User-Centered Research: Conduct in-depth qualitative and quantitative research, using insights (Visier and HCM) to inform the design and improvement of employee journeys. Analyze data and error states to produce meaningful insights.
- Cross-Functional Collaboration: Lead design sessions and work across departments to drive end-to-end improvements, ensuring alignment with business goals and customer needs.
- Storytelling and Advocacy: Develop compelling narratives to communicate design concepts and gain buy-in from senior stakeholders, championing customer needs.
- Customer Advocacy: Act as an advocate for the customer, ensuring their needs are prioritized and solutions are empathetically designed.
You'll have...
- Bachelor’s Degree or Master’s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
- Minimum 5 years of work experience, preferable in Human Resources or a related field
Even better, you may have...
- Certified Human Resource Professional (CHRP) (Preferred)
- Senior Professional in Human Resources (PHR) (Preferred)
- Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid
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