Overall Purpose: Employees in this job code are non-exempt in the state of CA. Drive revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers’ strategic business priorities.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: • Client Relationship and Account Management: Identify, build, and maintain long-term client relationships. Understand their needs, utilize consultative skills to close sales, ensuring satisfaction and loyalty and may deliver tailored presentations. • Sales Strategy and Revenue Growth: Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, meeting, or exceeding revenue targets. • Market and Trend Analysis: Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge. • RFP response Management: May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities. • Customer Support and Dispute Resolution: May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues.
Job Contribution: A mid-level sales representative with intermediate knowledge of sales principles, practices, products, and services. Manages small to mid-size sales with direct on-going supervision. Responsible for a small to moderate quota or territory. Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities. Supervisor: No
This job code may apply to both exempt and non-exempt employees depending on state requirements. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.
Education/Experience: Bachelor’s degree (BS/BA) desired. 2+ years of related sales experience.
Weekly Hours:
40
Time Type:
Regular
Location:
Kirkwood, Missouri
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.