Senior Specialist Solutions Engineer, Zero Trust - Japan

Cloudflare Cloudflare · Enterprise · Tokyo, Japan · Solution Engineering

This role is a Senior Specialist Solutions Engineer focused on Zero Trust solutions within Cloudflare's product portfolio. The individual will work with clients to understand their security needs and design solutions using Cloudflare's offerings, acting as a trusted advisor and collaborating with sales, product, and engineering teams. The role involves guiding prospects through solution design and proof-of-concept stages, understanding customer IT landscapes, and articulating product benefits. While the company leverages AI and encourages AI-native curiosity, the core function of this role is in technical sales and solution engineering for cybersecurity products, not direct AI/ML model development or deployment.

What you'd actually do

  1. Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio
  2. Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
  3. Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs
  4. Articulate the benefits of the Cloudflare One product portfolio vs competing solutions
  5. Promote retention by capturing and communicating gaps in product or features

Skills

Required

  • Curiosity and Learning Agility
  • 8+ years of prior Technical Sales, Systems Engineering, or related experience
  • Experience interacting with senior level/executives to communicate a message of network and security transformation
  • Familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware)
  • Fundamental understanding of customer network and application architectures.
  • Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
  • Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
  • SASE concepts and Zero Trust Networking architectures
  • Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
  • IdP/authentication, SAML, OTP
  • SaaS application integration and tenant controls
  • VPN and remote access challenges
  • SIEM and log analytics platforms
  • Client OS fundamentals and software distribution
  • Ability to jump in with hands-on configuration when needed
  • Ability to manage a project, work to deadlines, and prioritize between competing goals

Nice to have

  • Routing, subnetting, split tunnels. SD-WAN, local internet breakout
  • End user and application security risks - DDoS, malware, phishing, viruses
  • Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions
  • Ideally knowledge of Cloudflare

What the JD emphasized

  • AI-native curiosity