About the Team OpenAI’s ChatGPT Enterprise team sits within the B2B Applications organization and is responsible for making ChatGPT work for businesses at scale. Our goal is to deliver a seamless experience where people can use the same product at home and at work, while meeting the requirements that only enterprises care about—security and admin controls, regulatory compliance (e.g., HIPAA/FINRA), and data / compute residency across geographies. The team’s roadmap spans three core workstreams: enterprise controls, user value & activation, and company-specific products (e.g., Company Knowledge).
About the Role
We’re hiring full stack engineers to build the product experiences that turn ChatGPT into an indispensable tool for teams—while ensuring the trust, controls, and performance enterprises require. This role is especially focused on the user benefit & activation track: designing collaboration experiences, onboarding and engagement loops, and product affordances that help employees discover and adopt advanced capabilities (including agents and custom GPT-style workflows).
In this role, you will:
- Build end-to-end features across frontend, backend-for-frontend, and service layers that improve how teams collaborate and share work in ChatGPT.
- Design activation and engagement systems (e.g., product hooks, discovery surfaces, and admin-to-user rollout flows) that drive adoption across different user cohorts inside an enterprise.
- Partner cross-functionally with engineers working on enterprise controls (security, permissions, compliance, residency) and company knowledge/search to ensure features ship with the right guardrails and enterprise readiness.
- Collaborate with adjacent teams (including API/agent efforts) to integrate agent experiences into the ChatGPT interface in ways that feel native, safe, and scalable for business use.
Your background might look something like:
- 9+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies
- Former founder, or early engineer at a startup who has built a product from scratch is a plus
- Proficiency with TypeScript, React, and other web technologies
- Proficiency in one or more backend languages (e.g., Python, Go, Rust, Typescript or similar) and distributed systems concepts
- Some experience with relational databases like Postgres/MySQL
- Care deeply about reliability, safety, and performance in production environments.
- Interest in AI/ML (direct experience not required)
- Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.
Title note: At OpenAI, research and engineering hires share the internal title Member of Technical Staff. We use Senior Staff externally to signal the depth of experience, ownership, and technical leadership expected for this role.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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