At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.
You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.
As a UX Researcher on this team building AI products for the science community, you will be a core member of a fast-moving 0 to 1 product team. You will help teams launch to learn and pioneer net-new UXR methodology to keep pace with our AI-forward way of working.
You are well-grounded in established research methodologies and techniques, yet nimble with a creative approach to understanding and helping small product teams take action on insights. You will enable 0 to 1 product development, help teams define their minimum lovable product, and refine product strategy in a rapidly evolving and ambiguous space.
Labs is a group focused on incubating early-stage efforts in support of Google’s mission to organize the world’s information and make it universally accessible and useful. Our team exists to help discover and create new ways to advance our core products through exploration and the application of new technologies. We work to build new solutions that have the potential to transform how users interact with Google. Our goal is to drive innovation by developing new Google products and capabilities that deliver significant impact over longer timeframes.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $236000 - $330000 (USD) + 25% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
- Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
- Drive ideas to improve products and services through research-driven insights and recommendations.
- Lead teams to define and evaluate product, service, and ecosystem impact.
- Own the goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
Qualifications
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in an applied research setting, or similar.
- Experience with research design using qualitative methods, including in-depth interviews, concept research, usability studies, and surveys.
- Experience conducting product research in the AI, machine learning, gaming, or media space.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 10 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 7 years of experience managing projects, and working in a large, matrixed organization.
- Experience influencing product roadmap, product strategy, or design decisions through research insights and recommendations.
- Experience working with, or creating products for, scientific or academic communities.