Senior Strategic Initiatives Manager, Expedia Lodging

Expedia Expedia · Hospitality · Seattle, UK - London, WA

This role is for a Senior Strategic Initiatives Manager in Expedia Lodging, focusing on driving growth and customer experience for Hotels & Vacation Rentals. The manager will own the strategy and P&L agenda for priority initiatives, working cross-functionally with Marketing, Product, Supply, Servicing, Analytics, and Finance to identify opportunities, build roadmaps, and lead execution. Key responsibilities include setting the strategic agenda, owning high-impact initiatives across the traveler lifecycle (conversion, repeat rate, satisfaction, market share), leading cross-functional programs end-to-end, using data for decisions and A/B testing, optimizing commercial/operational levers, shaping traveler/partner experience, driving change, and collaborating with regional teams. Requires 8+ years of experience in strategy, marketplace e-commerce, advertising, or management consulting, with strong problem-solving, data-driven decision-making, stakeholder influence, and comfort with ambiguity.

What you'd actually do

  1. Set the strategic agenda for Expedia Lodging (Hotels & Vacation Rentals): define the ambition, key bets, and multi-year roadmap that deliver profitable growth and a differentiated traveler experience.
  2. Own a portfolio of high-impact strategic initiatives across the traveler lifecycle focusing on step-change improvements in conversion, repeat rate, customer satisfaction, and market share
  3. Lead cross-functional programs end-to-end: frame the problem, size the opportunity, align stakeholders, stand up workstreams, and ensure on-time, high-quality execution across Marketing, Product, Supply, Servicing, Legal, and Finance.
  4. Use data to drive decisions and understand customer needs: partner with Analytics and Data Science to build business cases, design A/B tests, measure impact, and continuously refine the strategy based on performance and customer insights.
  5. Optimize commercial and operational levers across pricing, promotions, merchandising, incentives, and service design to balance growth, margin, and customer experience, in order to ensure successful execution towards Expedia’s annual plan

Skills

Required

  • 8+ years of relevant experience with a Bachelor's degree, or 6+ years with a Master’s degree
  • Proven experience in strategy, marketplace / retail e-commerce, advertising, or management consulting, including ownership of commercial outcomes
  • Strong problem-solving abilities with a demonstrated commitment to test-and-learn approaches and data-driven decision-making
  • Experience working closely with Product, Marketing, Servicing, and Sales/Commercial teams; able to translate strategy into clear requirements and operational changes
  • Ability to influence stakeholders at all levels of the organization and drive alignment across diverse teams
  • Ability to craft compelling, insight-driven narratives using data and communicate them clearly to a wide audience
  • Comfort with ambiguity, with demonstrated ability to scope, plan, and deliver strategic projects involving multiple stakeholders
  • Developing subject-matter expertise in key business topics, with the ability to translate insights into actionable plans

Nice to have

  • Experience serving as a trusted advisor to leaders and cross-functional partners on strategy, operational improvements, or business transformation
  • Expertise conducting advanced data analyses, including building robust models and analytical frameworks

What the JD emphasized

  • own the strategy and P&L agenda
  • growth strategy
  • customer lifecycle
  • traveler experience
  • high-visibility role
  • Proven experience in strategy, marketplace / retail e-commerce, advertising, or management consulting
  • Comfort with ambiguity