Senior Strategic Operations Manager, Delivery

Uber Uber · Consumer · New York, NY +2 · Operations

This role is for a Senior Strategic Operations Manager at Uber Delivery, focusing on growing Uber Eats by working with major brands to improve their operational performance on the platform. It requires creative problem-solving, advanced analytics, critical thinking, execution, and relationship-building skills. The role involves structuring ambiguous problems, driving analysis, developing tools and processes for scaling operations, creating analytical frameworks for business initiatives, and cross-functional collaboration.

What you'd actually do

  1. Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders
  2. Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations
  3. Develop analytical frameworks to project, generate, and prioritize business initiatives
  4. Work cross-functionally to drive decisions that require alignment

Skills

Required

  • Analytics
  • Problem solving
  • SQL
  • Stakeholder management
  • Communication
  • Presentation skills

Nice to have

  • Strategy
  • Operations
  • Consulting
  • Tech
  • Finance
  • Building and executing complex processes
  • Thriving in a fast-paced and ambiguous environment

What the JD emphasized

  • Minimum 3.5 years of experience in strategy, operations, consulting, analytics, tech, finance, or related field.
  • Strength in Analytics, and problem solving
  • Bachelor's degree
  • Expertise in using SQL, and other analytics tools as needed
  • Strong cross-functional stakeholder management
  • Experience working with senior stakeholders across different functions
  • Ability to thrive in a fast-paced and ambiguous environment
  • Experience problem-solving and proposing unique solutions to complex issues
  • Strong experience building and executing complex processes
  • Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience