Senior Strategy & Operations Manager - Delivery

Snorkel AI Snorkel AI · Data AI · Redwood City, CA +1 · 510 - DaaS G&A

This role is for a Senior Strategy & Operations Manager within the Delivery organization of Snorkel AI's Data-as-a-Service (DaaS) business. The primary focus is on ensuring the organization runs efficiently, operates with rigor, and scales effectively. Responsibilities include driving cross-functional initiatives, owning operating rhythms, and aligning OKRs, planning, and execution tracking. The role requires strong operational skills, strategic thinking, and hands-on execution in a high-growth environment.

What you'd actually do

  1. Partner directly with the Head of Delivery to ensure operational clarity, execution rigor, and alignment across the three delivery teams
  2. Own delivery-related OKRs, tracking, and reporting to ensure goals are clearly defined, measurable, and progressing
  3. Drive cross-functional initiatives spanning Delivery, Supply, GTM, Innovation, Finance, and Engineering
  4. Lead annual planning and quarterly business review inputs for Delivery
  5. Identify execution risks early and proactively surface trade-offs to leadership

Skills

Required

  • 5+ years of experience in strategy, operations, consulting, or similar roles
  • Experience partnering closely with operational leaders in high-growth or complex environments
  • Demonstrated ability to drive cross-functional initiatives and deliver outcomes end-to-end
  • Strong analytical skills with comfort using data to inform decisions and track performance
  • Ability to bring structure and clarity to ambiguous problem spaces
  • Proven track record of influencing without authority
  • Excellent written and verbal communication skills, with experience presenting to senior stakeholders
  • Strong prioritization skills and bias toward action
  • Comfortable operating in imperfect systems while building scalable processes
  • Entrepreneurial mindset with high ownership and accountability

Nice to have

  • Experience in services, marketplace, or data-driven businesses
  • Exposure to delivery, operations, or workforce-based execution models
  • Experience supporting planning cycles and executive reporting