Senior Strategy & Operations Manager, Merchant Selection Strategy & Pricing

Uber Uber · Consumer · Toronto, ON · Operations

This role focuses on developing and implementing merchant selection strategies and pricing models for Uber Eats Canada. It involves analyzing market dynamics, managing merchant deals, and collaborating with cross-functional teams to ensure business performance and a competitive value proposition. The role requires strong analytical and strategic thinking, with a focus on data-driven decision-making.

What you'd actually do

  1. Create the strategic framework for merchant acquisition and retention; identify "must-have" selection gaps in specific geographic groups and design the commercial terms needed to win them
  2. Manage all new and renewing merchant deals, ensuring they adhere to internal guardrails for pricing, legal compliance, and profitability
  3. Analyze market dynamics to determine the optimal balance of merchant categories and develop pricing models that reflect the value each merchant brings to the platform
  4. Analyze performance trends, including merchant churn, price sensitivity, and selection gaps, to surface actionable insights for the Commercial and Operations teams
  5. Collaborate with Commercial, Operations, Finance, and Legal to operationalize pricing and selection decisions, ensuring our "Value Proposition" remains competitive

Skills

Required

  • SQL
  • Excel
  • data visualization tools like Tableau
  • modeling scenario impacts
  • analytical skills

Nice to have

  • Python
  • R
  • understanding of the restaurant or similar industries
  • translate large datasets into clear pricing strategies
  • MBA or Masters degree

What the JD emphasized

  • internal guardrails