The Quality Engineer is responsible for ensuring products and manufacturing processes consistently meet quality, reliability, and compliance requirements. This role supports manufacturing operations through quality planning, process validation, supplier quality management, root cause investigations, and continuous improvement initiatives.
The Quality Engineer works closely with Manufacturing, Engineering, Supply Chain, and Product Development teams to identify risks, implement quality controls, and drive improvements that enhance product performance and customer satisfaction.
This position is based in Ciudad Juárez, Chihuahua, Mexico.
Key Responsibilities
Manufacturing Quality Support
- Develop and maintain quality plans, inspection criteria, and process control documentation.
- Monitor manufacturing processes to ensure compliance with established quality standards.
- Analyze process and product quality data to identify trends and improvement opportunities.
- Support process validation and qualification activities.
Problem Solving & Corrective Actions
- Lead root cause investigations using structured methodologies.
- Facilitate implementation and verification of corrective and preventive actions (CAPA).
- Support containment activities for quality escapes and non-conformances.
- Drive resolution of recurring quality issues.
Supplier Quality
- Support supplier qualification and performance monitoring activities.
- Review supplier quality metrics and assist with supplier corrective actions.
- Participate in supplier audits and quality improvement initiatives.
- Work with Procurement and Supply Chain teams to address supplier-related quality concerns.
Incoming & Outgoing Quality Control
- Support IQC activities to ensure incoming materials meet specifications.
- Support OQC inspections and product release processes.
- Analyze inspection data and identify opportunities for process improvements.
- Ensure inspection procedures remain current and effective.
Continuous Improvement
- Participate in Lean and Six Sigma projects.
- Conduct statistical analysis and process capability studies.
- Assist in reducing defects, scrap, rework, and overall quality costs.
- Support implementation of best practices and standard work.
New Product Introduction (NPI)
- Support PFMEA, Control Plan development, and risk assessments.
- Participate in design reviews and manufacturability assessments.
- Assist with product validation and launch readiness activities.
Customer Quality
- Support customer complaint investigations and corrective actions.
- Analyze warranty and field return data.
- Assist in preparation for customer audits and quality reviews.
Qualifications
Education & Experience
- Bachelor's degree in Engineering, Manufacturing, Quality, or related technical field.
- 8+ years of experience in manufacturing quality engineering.
- Experience in electronics, hardware, high-tech manufacturing, or related industries.
Technical Skills
Working knowledge of:
- SPC
- FMEA
- MSA
- DOE
- Control Plans
- Root Cause Analysis
- CAPA
- Statistical analysis tools
Experience with quality management systems and manufacturing environments.
Ability to interpret engineering drawings, specifications, and process documentation.
Certifications
Preferred:
- ASQ Certified Quality Engineer (CQE)
- Six Sigma Green Belt or Black Belt
Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Detail-oriented with a focus on quality and customer satisfaction.
- Ability to manage multiple priorities in a fast-paced environment.
Career Level - IC4