Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior System Engineer.
The Team: You will be joining the Internal IT team as Senior System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.
The Role: As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.
The work you’ll do:
- Administration/Maintenance of the global IT infrastructure
- You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
- You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them
- Spearheading the future of automation within Internal IT
- Azure and Entra ID related systems, processes, services and access rights
- Management of Google Workspace Platform including directory service management and scripting
- Work independently on small IT infrastructure related projects
- Collaboration Tools: Slack/O365/Google Workspace/Zoom
The qualifications you need:
Strong knowledge (7+ years experience) in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
Strong knowledge (7+years experience) in the following areas:
The soft-skills you need:
- You are a role model for other System Engineers within the IT Team
- You are able to act cross-functional in different system areas.
- Consistently making sure that everyone is aligned and following the global valid IT processes.
- Working independently and are able to organize work for you and others
- Actively share knowledge with Junior colleagues to help them succeed
- You have a solid understanding of ITIL/ITSM processes.
- You have the experience to develop configurations independently and target oriented
- You have a strong customer oriented mindset with a clear focus on the sense of urgency
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.** **
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