Welcome to Warner Bros. Discovery… the stuff dreams are made of.
**Who We Are… **
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the_ creators_ bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
**Your New Role... ** As a specialist in graphics and a member of the COE AR/VR/GFX, the candidate will be a SME responsible for providing global 3rd Level of Engineering support, covering on call shifts to act in case of an emergency, participating in the research and selection of new technologies, ensuring complete documentation is available to all COE participants, and providing level 2 support. Additionally, the candidate will be responsible for training and overseeing the knowledge of Tier 2 support staff.
**Your Role Accountabilities… **
- Laboratory Testing: Conducting tests on new software versions and features, tracking bugs, monitoring hardware for graphic systems, and testing graphics deployments on the cloud.
- Support: Troubleshooting, following up on issues with suppliers, managing tickets. Being available on-call for global emergencies (Major Incidents).
- Documentation and Training: Creating and updating documentation for graphic systems. Generating SOPs for Tier 2 support and providing training.
- Design and Implementation for New Projects: Including documentation and training for Tier 2 support and other COE team members.
- Participation in COE Meetings: Attending meetings to track issues, discuss new projects, and analyze and define technologies.
Qualifications and Experience…
- Strong experience with broadcasting equipment related to live productions, and knowledge of 2D and 3D graphic systems and tracking systems.
- Methodical in troubleshooting issues both in the lab and during support cases.
- Detail-oriented in creating and maintaining technical documentation.
- Strong communication skills and the ability to work effectively in a collaborative environment across the organization.
Nice to have...
- Knowledge of implementing cloud-based production solutions.
#tech
Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.