Senior Technical Account Manager

Wiz Wiz · Enterprise · Japan · Technical Solutions Management

Senior Technical Account Manager responsible for driving customer adoption and value realization of the Wiz platform for large enterprise customers. Acts as a technical advisor and liaison between customers and internal Wiz teams (Product, Sales, Engineering, Support).

What you'd actually do

  1. Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  2. Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  3. Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
  4. Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexity
  5. Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.

Skills

Required

  • Cloud and security industry expertise
  • Technical expertise
  • Customer-facing skills
  • Understanding of how large organizations leverage cloud, security, and SaaS technologies
  • Account Management
  • Customer Success

Nice to have

  • Develop documentation
  • Mentor TAMs

What the JD emphasized

  • drive improvements in Wiz’s TAM motion
  • develop an area of technical subject-matter expertise