Senior Technical Adoption Specialist - Forma

Autodesk Autodesk · Enterprise · Dublin, IRL, United Kingdom +1 · Remote

This role focuses on helping customers adopt and maximize the value of Autodesk solutions, specifically Autodesk Forma, within the Architecture, Engineering, and Construction (AEC) industry. It involves technical guidance, consulting, and adoption services to improve customer workflows and achieve business goals. The role is part of the Customer Success team and requires expertise in Autodesk Forma and AEC project workflows.

What you'd actually do

  1. Partner with strategic customers to help them maximize the value of Autodesk solutions and achieve their business goals.
  2. Support customers in improving workflows, increasing collaboration, and driving successful outcomes across the project lifecycle.
  3. Serve as a trusted advisor, helping organizations accelerate adoption and realize the full potential of Autodesk products and platforms.
  4. Deliver engaging technical training and enablement programs for enterprise customers.
  5. Identify opportunities to improve AEC workflows through Autodesk Forma.

Skills

Required

  • Experience working with AEC construction project workflows across the project lifecycle
  • Experience working in BIM-led project environments
  • Expert knowledge of Autodesk Forma Build and Forma Data Management
  • Knowledge of the UK construction industry
  • Fluency in English
  • Ability to manage multiple projects simultaneously
  • Strong communication and interpersonal skills
  • Strong analytical, problem-solving, and troubleshooting skills
  • Bachelor's degree or equivalent experience

Nice to have

  • Additional knowledge of Autodesk desktop tools and/or Autodesk Forma (formerly Autodesk Construction Cloud)
  • Experience using Autodesk AEC tools (for example, Revit, Navisworks, and AutoCAD) in real-world project environments
  • Experience delivering engaging technical training and enablement programs for enterprise customers
  • Experience identifying opportunities to improve AEC workflows through Autodesk Forma
  • Experience collaborating effectively across global, cross-functional teams
  • Demonstrated ownership, adaptability, and a growth mindset
  • Passion for helping customers learn, adopt new technologies, and achieve successful outcomes
  • Additional European language

What the JD emphasized

  • Minimum of 5 years of experience in a related field
  • Experience working with AEC construction project workflows across the project lifecycle
  • Experience working in BIM-led project environments
  • Expert knowledge of Autodesk Forma Build and Forma Data Management