Senior Technical Program Manager

Microsoft Microsoft · Big Tech · Sydney, NSW, Australia +1 · Technical Program Management

Senior Technical Program Manager to drive high-impact engineering projects with customers and partners, transforming their missions using AI and other cloud-based solutions. This role involves defining customer scenarios, orchestrating engineering approaches, and developing user stories, working within a cross-functional team.

What you'd actually do

  1. You will partner with Software Engineering, Data Scientists, Designers, and SMEs to design complex technical solutions across feature areas. You’ll also give key stakeholders data-driven recommendations based on identified risks.
  2. You’ll define success criteria and create relationships for implementing multiple feature areas for highly complex cross-functional projects. You’ll coordinate and ensure alignment across the business.
  3. You will deliver on roadmap for multiple feature groups across divisions, track project schedules, drive development of staging and implementation plans, and lead governance programs.
  4. You will drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also provide expertise needed for departments to collect performance metrics, lead customer support, and define and lead direct customer engagements.

Skills

Required

  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent professional experience.

Nice to have

  • Experience reading and/or writing code (e.g., sample documentation, product demos).

What the JD emphasized

  • AI and other cloud-based solutions
  • high-impact engineering projects
  • cross-functional projects
  • highly complex cross-functional projects