Senior Technical Program Manager, New Product Introduction

ClickHouse ClickHouse · Data AI · United States · Go-To-Market

This role is for a Senior Technical Program Manager focused on New Product Introduction (NPI) within Revenue Operations at ClickHouse. The primary responsibility is to establish and manage the end-to-end process for bringing new products to market, including pricing, packaging, quoting logic, and operational readiness. The role involves cross-functional coordination with Product, Finance, Legal, Operations, and Engineering, as well as building automation and tooling to improve the NPI process. While the company deals with AI workloads and customers, this specific role is focused on the commercial and operational aspects of product launches, not direct AI/ML development.

What you'd actually do

  1. Stand up NPI as a repeatable discipline. Build the launch process, the requirements framework, and the operating cadence from a near-blank slate, and set the standard the rest of the org runs against.
  2. Own the launch program end-to-end. Hold the timeline, drive deliverables across Product, Finance, Legal, Operations, and Engineering, and synthesize the cross-functional work into a single readiness plan.
  3. Own the commercial and operational design of a launch. Define the requirements and make the calls on pricing setup, quoting logic, discount and approval rules, and the controls that govern how the product gets sold, in partnership with the Commercial leader.
  4. Own the integration path for acquired products. Bring an acquired offering onto the commercial system, reconcile its pricing and contract mechanics with how ClickHouse sells, and get it sellable through the same standard as an organic launch.
  5. Test the end-to-end flow before launch. Run UAT on the quote-to-cash path, catch what breaks, and confirm the full flow works before go-live.

Skills

Required

  • 8+ years in technical program management, revenue operations, product operations, or commercial systems
  • Track record of owning launches end-to-end
  • Building systems behind product launches
  • Owner-operator mindset
  • Builder's bias
  • Comfortable starting from a near-blank slate and defining processes
  • Technical and commercial depth to shape NPI and commercial systems
  • Cross-functional program management
  • Experience with usage-based or consumption-based business models
  • Salesforce and CPQ
  • Financial and billing systems
  • Product rating
  • Telemetry
  • Designing quoting rules, approval logic, and automated controls
  • Strong written and verbal communication
  • Comfortable driving cross-functional forums
  • Presenting readiness status to senior stakeholders
  • Bachelor's degree, quantitative or technical field preferred

Nice to have

  • M&A or technology integration experience

What the JD emphasized

  • owning launches end-to-end
  • building the systems behind them
  • owner-operator mindset
  • build the automation and tooling that fixes it
  • define the process where none exists
  • build the automation and tooling that fixes it
  • Experience with usage-based or consumption-based business models, required