Senior Technical Program Manager, Professional Services

Databricks Databricks · Data AI · London, United Kingdom · Professional Services Operations

Senior Technical Program Manager for Professional Services at Databricks, focusing on driving high-stakes, multi-workstream programs to ensure customer success and scalability with the Databricks Lakehouse architecture. The role involves architecting standards, fostering cross-functional synergy, managing strategic risks in digital transformations, and multiplying knowledge through training and documentation. Requires technical fluency, experience with AI-enabled tools for program delivery, and senior leadership engagement.

What you'd actually do

  1. Architecting Standards
  2. Cross-Functional Synergy
  3. Strategic Risk Leadership
  4. Knowledge Multiplication

Skills

Required

  • 8–12+ years leading large-scale technical programs for external customers
  • Advanced technical fluency
  • Proven track record of leveraging AI-enabled tools to optimize large-scale program delivery and cross-functional synergy
  • Proven ability to engage, influence, and build trust with senior executive stakeholders (CxOs)
  • Experience successfully managing projects with teams of up to 5 people and contract values in excess of $0.5M

Nice to have

  • 2 Databricks Associate Certifications or 1 Professional-level Certification required within 6 months of hire

What the JD emphasized

  • customer success
  • scalability
  • digital transformations
  • AI-enabled tools