Senior Technical Writer

Boeing Boeing · Aerospace · USA - Englewood, CO, USA - Seattle, WA

Senior Technical Writer at Boeing responsible for creating user-friendly content for complex software targeted to aviation and technical audiences. Collaborates with various teams, develops and maintains content, and participates in software design stages within a Scaled Agile framework. Mentors new writers and influences product teams on documentation best practices.

What you'd actually do

  1. Collaborates closely with editorial, software development, customer support, product management, and services to develop high-quality user-friendly content.
  2. Develops, maintains, and edits content for multi-publishing outputs according to department and company quality and development guidelines.
  3. Participates in the software design stages to help identify and resolve gaps between requirements, technical design, and to improve understanding of the workflow to help the end-user.
  4. Balances multiple projects, including projects beyond normal scope, and works as an integral part of the Scaled Agile team.
  5. Ensures content and delivery mechanism meets end-user needs.

Skills

Required

  • Technical Writing
  • Content Development
  • Topic-based authoring
  • DITA/XML authoring tools
  • Scaled Agile software development environment

Nice to have

  • eLearning development
  • video development
  • multi-media solutions

What the JD emphasized

  • 5+ years' experience in Technical Writing, Content Development
  • 3+ years’ leading programs/projects to create innovative knowledge and information solutions
  • 3+ years’ experience working in topic-based authoring environment (ie cCMS)
  • 3+ years’ experience to competently use DITA/XML authoring tools, technical writing software
  • 3+ years’ experience working in a fast-paced Scaled Agile software development environment