Overview
WWIC operates mission-critical systems that directly impact seller behavior, revenue realization, and compliance. We are looking for a Senior Tooling Program Manager (L64) to own and modernize the tooling ecosystem that enables design, deployment, and execution of incentive compensation.
This role is accountable for delivering accurate, scalable, and user-centric tooling that supports quota, earnings, and compensation workflows across a global seller base.
You will operate as a product owner (not a project manager)—defining strategy, driving execution, and ensuring measurable business outcomes from tooling investments.
Responsibilities
Own Tooling as a Product
Act as the single-threaded owner for one or more WWIC tooling areas (e.g., quota, earnings, payouts, or platform tooling)
Define product vision, roadmap, and success metrics grounded in business outcomes in partnership with your business stakeholders from the Worldwide Incentive Compensation organization
Ensure tools are accurate, stable, scalable, and ready for fiscal milestones
- Drive End-to-End Execution
Translate ambiguous business problems into clear requirements, prioritized backlog, and deliverables
Partner with engineering to deliver solutions from design through production
Ensure on-time delivery in alignment with critical business milestones (e.g., quota setting, payouts, fiscal year rollover)
- Improve System Effectiveness & Reduce Complexity
Identify and eliminate inefficiencies across tooling, workflows, and integrations
Leverage automation, AI, and process redesign to reduce operational toil
Improve cycle time from design to deployment and reduce defects/escalations
- Drive Data-Informed Decisions
Define and track key success metrics (accuracy, latency, adoption, seller satisfaction)
Use telemetry, user feedback, and business signals to prioritize investments
Provide decision-ready insights to leadership on tooling investments and trade-offs
- Partner Across the Ecosystem
Collaborate across Finance, Engineering, RevOps, and Field stakeholders apart from various functions within the Worldwide Incentive Compensation organization such as Plan Design and Implementation, Quota, Seller Experience, Operations.
Drive alignment on priorities, sequencing, and trade-offs across multiple teams
Influence without authority to land complex, cross-org initiatives
- Ensure Governance, Compliance, and Quality
Embed security, compliance, and auditability into all tooling solutions
Maintain high standards for data integrity, system reliability, and control posture
- Demonstrate AI Fluency:
- Identify high-impact opportunities to apply AI across repeatable workflows, to reduce manual effort, accelerate decision-making, and drive greater execution velocity.
Qualifications
Required Qualifications
Bachelor's Degree in Business, Finance, Computer Science, Data Science, Engineering, Economics, or related field AND 7+ years experience in compensation, business management and operations, finance and analytics, human resources and people analytics, marketing, or sales strategy OR equivalent experience**.**
Preferred Qualifications
Master of Business Administration Degree or Master's Degree in Finance, Computer Science, Data Science Engineering, or related field.
5+ years experience working in a large or highly matrixed organization, preferably in the technology industry.
3+ years of project or program leadership/management experience.
APPLIES TO QUOTA ANALYSTS AND MANAGERS SPECIALIZATION - 5+ years experience modeling data or statistical forecasting using software packages (e.g., ADX/Azure Stack, SQL, R, Python, Excel).
Experience with enterprise systems, sales systems, or compensation tooling
Familiarity with data platforms, telemetry, and KPI design
Exposure to AI/automation in operational workflows
Background in finance, operations, or revenue systems
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Sales Compensation IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**