The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.
Who you are:
A client services all-star. You’re a problem-solver who enjoys teaching clients how to launch successful campaigns using data-driven decisioning. You’re great at troubleshooting campaigns and an expert when it comes to handling large data sets and presenting your insights to clients.
You are able to build long-lasting and reliable relationships with key partners and understand how our product solution can solve their business objectives & vision. You’re a self-starter and can set your own priorities.
In this role you will work with some of the largest local and global brands.
What you’ll do:
- Spearhead strategy development to ensure clients stay competitive in key areas including first-party data management and activation, CTV consolidation and retail measurement
- Lead data-driven conversations utilising the platform and custom reporting to provide insights and tell client-relevant stories to provide a full picture of advertising’s impact on business results
- Consult with clients on their campaign goals and strategies to ensure they are maximising the value The Trade Desk’s platform provides
- Operate as a power user of The Trade Desk’s UI and empower clients to also become power users to most effectively plan, execute, optimise and build on successful advertising campaigns
- Collaborate with Account Management and Sales Executives to educate your clients, grow your portfolio of business and ensure buyers are up to date on The Trade Desk’s constantly evolving suite of products and solutions
- Build and own key relationships with client planning, trading and analytical teams. We empower our clients to be self-service, and you will drive that capability, confidence and independence within our clients.
- Troubleshoot advanced technical problems including performance issues, measurement discrepancies and constrained targeting
- Constantly seek to improve our processes & people – through developing & influencing best practices within Client Services, collaborating with Product Marketing to develop effective training collateral and customer facing guides, and training and onboarding new teammates
- Looking ahead: There are mentorship opportunities available to help determine fit for future management roles
Who you are:
- 6+ years of consultative, client-facing work in ad tech (DSP experience is a plus!), digital marketing, or other data-heavy industries
- Passionate about solving client challenges and going above & beyond their service expectations
- Eager to constantly learn and adapt in a fast-paced environment that requires self-driven education and improvement
- Outstanding problem-solving and analytical skills with the ability to distil complex, data-heavy information into simple but powerful stories and insights
- Strong interest in learning the underlying mechanics of a platform and the ability to act as a conduit between clients and product teams to consistently improve TTD’s platform over time
- Confident presenting in front of clients and peers
- Comfortable with cross-functional collaboration with the ability to navigate ambiguous and complex problems and situations
- Effective time management skills, especially the ability to prioritise and meet deadlines
- Advanced MS Excel skills and the ability to efficiently wrangle extremely large data sets
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.