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Job Category
User Experience
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
We're looking for a talented and collaborative Senior User Experience Designer to join our Platform team. In this role, you'll shape the end-to-end experience of the products and tools that power our platform — from developer-facing interfaces to internal tooling and customer-facing surfaces. You'll work closely with product managers, engineers, and fellow designers to define, prototype, and deliver experiences that are intuitive, scalable, and delightful.
What You'll Do
- Lead UX design for platform features — from early discovery and concept through detailed interaction design and delivery
- Conduct user research, usability testing, and interviews to develop a deep understanding of user needs, pain points, and behaviors
- Translate complex technical requirements into clear, elegant design solutions
- Create wireframes, prototypes, flows, and high-fidelity mockups that communicate design intent
- Partner with engineering teams to ensure pixel-perfect, accessible implementation
- Contribute to and evolve our design system, ensuring consistency across the platform
- Facilitate design reviews, workshops, and critiques with cross-functional partners
- Champion accessibility and inclusive design principles across all work
- Advocate for the user perspective in product roadmap discussions and prioritization
What We're Looking For
- 5+ years of product or UX design experience, ideally in a platform, infrastructure, or developer tools context
- Strong portfolio demonstrating end-to-end UX process — from research and ideation to polished UI
- Proficiency in modern design tools (Figma, Sketch, or similar)
- Experience designing complex, data-rich interfaces and technical workflows
- Excellent communication and storytelling skills — able to clearly present and defend design decisions as well as strong collaboration skills with the ability to work effectively in a cross-functional environment
- Familiarity with accessibility standards (WCAG 2.1 AA or higher)
- A related technical degree required
Nice to Have
- Experience designing for developer or API-facing products
- Background in or exposure to design systems and component libraries
- Familiarity with front-end development concepts (HTML/CSS/JS)
- Experience conducting generative and evaluative research independently
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.