Senior User Experience Researcher

Whoop Whoop · Consumer · Boston, MA · Machine Learning & Research

WHOOP is seeking a Senior User Experience Researcher to join their Healthcare Product team in Boston. This role will lead strategic research initiatives to shape future healthcare experiences, helping members understand their health data and take action. The researcher will collaborate with Product Design, Product Management, Clinical, Regulatory, and Machine Learning Research partners, facilitating workshops and ensuring research findings drive action. The ideal candidate has deep healthcare curiosity and strong communication/facilitation skills.

What you'd actually do

  1. Lead strategic research initiatives that help shape the future of healthcare experiences at WHOOP, enabling members to better understand their health data and take meaningful action toward improved outcomes.
  2. Play a critical role in helping teams translate insights into decisions.
  3. Facilitate workshops, guide cross-functional alignment, and ensure research findings drive meaningful action.
  4. Collaborate with Product Design, Product Management, Clinical, Regulatory, and Machine Learning Research partners.

Skills

Required

  • UX research
  • healthcare domain knowledge
  • communication skills
  • facilitation skills

Nice to have

  • experience with Machine Learning Research partners