Who we are
Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.
The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.
At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.
Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are searching for a vehicle reliability technician to be located in Dallas-Fort Worth. In this role, you will work closely with our site reliability engineers, vehicle service technicians, and vehicle operators to support the third shift of Vehicle Operations (6 PM - 4 AM CST). You will be responsible for troubleshooting, diagnosing, and tracking all issues the autonomous vehicle fleet encounters while in the field.
In this role, you will
- Provide technical support to vehicles that encounter software or hardware issues.
- Troubleshoot and perform general root cause analysis for common software and hardware faults across all quickly developing platforms.
- Collaborate with engineers, operations and product to improve product performance, drive down faults, and maximize test efficiency
- Triage of vehicle issues providing data, analysis, and support to engineering teams to determine root cause and corrective actions
- Creation of run books to facilitate standard and accelerated troubleshooting
- Perform sensor calibrations, fleet upgrades, and new platform bring-up
Required Qualifications
- 2+ years of experience with the Linux Operating System in a support and troubleshooting capacity.
- Excellent problem solving and troubleshooting skills from inception through documentation and closure
- Experience working with various complex hardware and software systems including lidar, radar, cameras, and computers
- Detail oriented self starter with strong desire to learn new skills and the ability to work independently with minimal supervision
- Strong communication skills with the ability to communicate across different teams, offices, and time zones
- Ability to wear different hats and quickly multitask
- Excellent documentation skills
Desirable Qualifications
- BS in Engineering, Computer Science, Physics, or related STEM field
- Previous automotive or AV technical experience
- Deep understanding of computer networking systems
- Programming skills (e.g Python, Go, C++, SQL)
The base hourly wage range for this position is $37.00-$47.00 per hour. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.
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Working at Aurora** **At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.
We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.
OurCareers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.
Our commitment to safety
At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.
Our commitment to inclusion
Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careersiteaccommodations@aurora.tech.
For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.