Senior Web Program Manager

Samsara Samsara · Enterprise · San Francisco, CA · CMO Strategic Initiatives

This role is for a Senior Web Program Manager at Samsara, a company focused on the Connected Operations Cloud. The role involves overseeing multiple interconnected web projects, driving complex web initiatives, and aligning them with organizational objectives. The candidate should have experience in digital agencies or internal web departments, proficiency in project management tools, and experience integrating AI tools into program management processes. The role requires strong program management, stakeholder communication, and cross-functional collaboration skills. The primary focus is on managing web projects and product development, not on building AI models or systems.

What you'd actually do

  1. Own all phases of complex, cross-functional web programs — from inbound ticket management, to planning through delivery — with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements.
  2. Develop holistic program plans composed of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans.
  3. Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies.
  4. Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps.
  5. Orchestrate the efforts of cross-functional teams — including Creative, IT, PMM, Campaigns, and front-end development — to execute strategic launches, awareness campaigns, website updates, and other digital initiatives.

Skills

Required

  • 7+ years of project management experience at a digital agency and/or internal department with a primary focus on web
  • Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau
  • Experience integrating AI tools into program management processes to increase efficiency
  • Strong understanding of the web production process, timelines, and scoping requirements
  • Experience launching web solutions, including ongoing analysis and continuous product improvements
  • Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban
  • Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation
  • Ability to work effectively with agency providers, consultants, contractors, and other external suppliers
  • Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders

What the JD emphasized

  • Experience integrating AI tools into program management processes to increase efficiency