Service Cloud Software Developer

Anduril Anduril · Defense · Costa Mesa, CA · Corporate Technology : CorporateOS

Anduril Industries is a defense technology company seeking a Service Cloud Software Developer to build and improve systems that support various business functions. The role involves partnering with the Salesforce Service Cloud Product Manager, designing and customizing Salesforce solutions, automating business processes, building integrations, and maintaining technical documentation. The ideal candidate will have extensive Salesforce platform development experience, strong customization skills, and experience with CI/CD and DevOps tools. The company emphasizes advanced technology like autonomy, AI, computer vision, and sensor fusion in its military systems.

What you'd actually do

  1. Partner with the Salesforce Service Cloud Product Manager to ensure that the Salesforce Service Cloud platform implementation is fully aligned with business objectives by maximizing the platforms capabilities and partnering with the technical architect to design and build scalable solutions.
  2. Design and customize Salesforce solutions on Salesforce Service Cloud (GovCloud version), ensuring they align with industry best practices and meet the organization's objectives.
  3. Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability as needed between Service Cloud and GovCloud CRM.
  4. Develop and maintain technical documentation, including system architecture, configurations, and customizations.
  5. Automate business processes using Salesforce automation tools such as Formulas, Flow Builder, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.

Skills

Required

  • Salesforce platform development
  • Salesforce customization
  • Salesforce configuration
  • Apex
  • Triggers
  • Scheduled and Batch classes
  • Formulas
  • Flow
  • Approval Processes
  • Validation and Assignment Rules
  • UI technologies (Bootstrap, Lightening Design System, Lightening Components Development, jQuery, JavaScript, HTML/CSS)
  • Object-Oriented Programming (OOP) principles
  • CI/CD version control systems (GitHub)
  • FFLIB (Apex Common Framework)
  • Debugging
  • Performance optimization
  • Integration techniques (REST, SOAP APIs, oAuth, SSO)
  • Standard/Custom Object creation and relationships
  • Analytical and problem-solving skills
  • Software development lifecycle
  • DevOps tools (JIRA, Salesforce DX, Salesforce CLI)
  • Continuous Integration/Continuous Delivery/Deployment
  • GitHub actions
  • Assess the impact of new requirements
  • Communication and interpersonal skills

Nice to have

  • Salesforce developer certifications (Certified Platform Developer I, Certified Platform Developer II)
  • Agentforce experience
  • Aerospace and Defense industry experience
  • AWS experience
  • Communities/Experience Cloud
  • CRMA tools and methodologies

What the JD emphasized

  • Salesforce platform development experience
  • Salesforce customization and configuration experience
  • Salesforce Service Cloud