Service Engineer II

Microsoft Microsoft · Big Tech · Redmond, WA +1 · Service Engineering

Service Engineer II role focused on administration, configuration, governance, and operation of Microsoft Fabric and Power Platform within internal Microsoft tenants. Responsibilities include defining baselines, driving automation and policy as code, monitoring service health, triaging incidents, and interfacing with product teams. Requires experience in service engineering, operating production services at scale, and multitenant operations.

What you'd actually do

  1. You will administer Microsoft Fabric across many internal tenants: capacity and workspace governance, item and data access boundaries, sensitivity labels, and admin policy.
  2. You will administer Power Platform across the tenant fleet: environments, DLP policies, connector governance, managed environment configuration, and admin policy.
  3. You will define baselines, policy, and operational requirements for Fabric and Power Platform; partner with SWE to drive the automation and policy as code that implement them.
  4. You will operate the Fabric and Power Platform admin surfaces: monitor service health, capacity, and risk signals; triage incidents and respond on call for what you own.
  5. You will interface with Fabric, Power Platform, and partner teams on multitenant governance requirements and roadmap changes that affect the admin surface.

Skills

Required

  • Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field
  • 2+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
  • Experience designing, instrumenting, and operating live services with on call ownership
  • Secure by default operations: least privilege admin patterns and audit coverage as standard practice
  • Experience in multitenant operations: enforcing baselines, detecting drift, and remediating across many tenants

Nice to have

  • 4+ years of professional service engineering experience operating production services at scale
  • Hands on experience administering Microsoft Fabric and/or Power Platform at scale, including admin centers, admin APIs, and PowerShell based tooling
  • Comfortable reading and contributing to automation code in PowerShell, Python, C#, or TypeScript, and partnering effectively with SWE owners of that automation
  • Experience in Fabric administration: capacity management, workspace governance, OneLake and Power BI tenant settings, sensitivity labels
  • Working knowledge of Power Platform admin (Power Apps, Power Automate, Dataverse, environment and DLP policy)
  • Experience with Purview where it intersects Fabric or Power Platform data governance
  • Experience with Geneva, IcM, Kusto, or comparable telemetry and live site tooling

What the JD emphasized

  • 2+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
  • Hands on experience administering Microsoft Fabric and/or Power Platform at scale
  • Secure by default operations
  • Experience in multitenant operations