Service Solution Architect, Css

Oracle Oracle · Enterprise · China

This role is a sales consultant/solution engineer for Oracle's Customer Success Services team, focusing on providing technical and functional support to prospective clients. The architect will lead pre-sales technical activities, develop solutions, and advise clients on architect service solutions, with a specialization in supply chain management applications. It requires extensive experience with ERP applications and strong communication and project management skills.

What you'd actually do

  1. Provides direction and specialist knowledge in applying the technology/application to client business.
  2. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
  3. Acts as a technical resource and mentor for less experienced Sales Consultants.
  4. Focuses on large or complex sales opportunities that need creative and complex service solutions.
  5. Develops productivity tools and training for other Sales Consultants.

Skills

Required

  • Supply chain management knowledge (planning, forecasting, manufacturing, PLM, WMS, TMS, MES)
  • 10 years business experience with relevant computer applications
  • Ability to implement the most advanced product features
  • Thorough knowledge of Oracle ERP, E-Business Suite or Fusion Application, or any leading ERP applications
  • In depth knowledge of competitors
  • Demonstrated project management skills
  • Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques
  • Ability to persuade others through presentations, demonstrations, and written communication
  • Fluency in English

Nice to have

  • advanced degree highly desirable

What the JD emphasized

  • expert for formulating and leading presales technical / functional support activity
  • technical resource and mentor
  • creative and complex service solutions
  • Thorough knowledge of Oracle ERP, E-Business Suite or Fusion Application, or any leading ERP applications.