Services Architect 3 - Denver

Datadog Datadog · Enterprise · Denver, CO · Technical Post Sales

This role is for a Services Architect at Datadog, focusing on implementing and deploying the Datadog platform for customers. Responsibilities include designing technical roadmaps, guiding customer onboarding, writing automation, and managing implementation projects. The role requires experience with cloud platforms, DevOps monitoring, IAC, CI/CD tools, and scripting languages. While Datadog positions itself as an 'observability and security platform for the AI era' and mentions using AI, this specific role is about implementing their platform, not directly building or researching AI/ML models.

What you'd actually do

  1. Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
  2. Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
  3. Write automation and design architecture for deployment templates
  4. Manage the operation of implementation projects
  5. Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Skills

Required

  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes)
  • Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
  • Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
  • Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures
  • Successful track record with 5+ years experience as an Architect or Consultant in a professional services team

Nice to have

  • Experience with Datadog platform

What the JD emphasized

  • 5+ years experience as an Architect or Consultant in a professional services team