Services Renewal Representative III

Oracle Oracle · Enterprise · CIUDAD DE MEXICO, Mexico

This role focuses on driving contract renewals for existing Oracle customers, educating them on business practices and the company's portfolio, managing renewal exceptions, and forecasting business targets. It involves outbound calls and identifying opportunities for sales representatives.

What you'd actually do

  1. Drive the renewal of Oracle's contracts to existing customers.
  2. Responsible for timely renewals for medium-sized customers in assigned territory.
  3. Educate customers on business practices and any associated contractual implications.
  4. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio.
  5. Meet productivity expectations on outbound calls for renewals.

Skills

Required

  • Contract renewal
  • Customer education
  • Territory management
  • Sales forecasting
  • Outbound calling

Nice to have

  • Oracle product knowledge