Shift Lead

DoorDash DoorDash · Consumer · Cincinnati, OH · 112 Order Fulfillment

Shift Lead role at DoorDash's DashMart fulfillment center, focusing on managing daily operations, fulfilling customer orders, maintaining inventory, and leading a team. Requires experience in fast-paced warehouse or retail environments and strong operational skills.

What you'd actually do

  1. Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
  2. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.
  5. Help improve operations: Contribute ideas to improve our quality and customer experience.

Skills

Required

  • Experience in food and beverage, warehouse, and/or retail environments
  • Ability to be on feet and move heavy products
  • Ability to lift up to 50 lbs
  • Proficiency in Google Docs and Google Sheets
  • Flexibility in schedule

Nice to have

  • College diploma