Shift Lead - Bayview

DoorDash DoorDash · Consumer · San Francisco, CA · 112 Order Fulfillment

Shift Lead role at DoorDash's DashMart fulfillment center, responsible for overseeing daily operations, including warehouse and kitchen processes, inventory management, and ensuring customer order accuracy and smooth Dasher pickups. Requires leadership, customer service, and physical ability to handle goods. This is a non-AI role focused on operational management within a consumer-facing delivery service.

What you'd actually do

  1. Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  2. Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  5. Contribute ideas to improve our quality and customer experience.

Skills

Required

  • Self-motivated, positive, and a team player
  • High integrity
  • Proven track record of success in food and beverage, warehouse, and/or retail environments
  • Able to be on your feet and move heavy products
  • Physically able to lift up to 50 lbs.
  • Operate a pallet jack and hand truck
  • Ability and desire to obtain and maintain a food handling certificate
  • High school diploma or GED equivalent
  • At least 18 years of age
  • Organized
  • Proficient in Google Docs and Google Sheets
  • Flexibility in schedule

Nice to have

  • College diploma

What the JD emphasized

  • proven track record of success in food and beverage, warehouse, and/or retail environments