Shift Lead - Ellendale

DoorDash DoorDash · Consumer · St Louis, MO · 112 Order Fulfillment

Shift Lead role at DoorDash's DashMart fulfillment center, responsible for overseeing daily operations, managing inventory, ensuring customer order accuracy, and leading a team of operations associates. Includes hands-on tasks in warehouse and potentially food preparation.

What you'd actually do

  1. Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  2. Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  5. Perform hands-on kitchen prep, including chopping and slicing ingredients, blending sauces, assembling recipes (e.g., burritos, salads), and completing general kitchen prep tasks to support food staging and delivery.

Skills

Required

  • Leadership experience
  • Experience in fast-paced physical environments
  • Inventory management
  • Customer service skills
  • Teamwork and communication
  • Ability to lift up to 50 lbs
  • Food handling certificate (obtainable)

Nice to have

  • Experience in food and beverage, warehouse, or retail environments
  • High school diploma or GED
  • College diploma
  • Proficiency in Google Docs and Google Sheets

What the JD emphasized

  • proven track record of success in food and beverage, warehouse, and/or retail environments
  • physically able (with or without accommodation) to lift up to 50 lbs.
  • ability and desire to obtain and maintain a food handling certificate