Shift Lead - Fort Worth

DoorDash DoorDash · Consumer · Fort Worth, TX · 112 Order Fulfillment

DoorDash is hiring a Shift Lead for their DashMart fulfillment center in Fort Worth. This role involves managing daily operations, fulfilling customer orders, maintaining inventory, and leading a team of Operations Associates. The ideal candidate has experience in fast-paced environments like food and beverage, warehouse, or retail, and is physically able to handle warehouse tasks. Responsibilities include ensuring order accuracy, smooth Dasher pickups, team safety and productivity, and contributing to operational improvements. The role requires strong organizational skills and flexibility in scheduling. Benefits include competitive pay, health insurance, 401k match, and other perks.

What you'd actually do

  1. Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
  2. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.
  5. Help improve operations: Contribute ideas to improve our quality and customer experience.

Skills

Required

  • Self-motivated, positive, and a team player
  • High integrity
  • Proven track record of success in food and beverage, warehouse, and/or retail environments
  • Able to be on your feet and move heavy products
  • Physically able to lift up to 50 lbs.
  • Able to operate a pallet jack and hand truck
  • Ability and desire to obtain and maintain a food handling certificate
  • High school diploma or GED equivalent
  • At least 18 years of age
  • Organized
  • Proficient in Google Docs and Google Sheets
  • Flexibility in schedule

Nice to have

  • College diploma

What the JD emphasized

  • proven track record of success in food and beverage, warehouse, and/or retail environments
  • physically able (with or without accommodation) to lift up to 50 lbs., depending on the needs of the specific site, and can operate a pallet jack and hand truck
  • ability and desire to obtain and maintain a food handling certificate