Shift Lead - Halethorpe

DoorDash DoorDash · Consumer · Baltimore, MD · 112 Order Fulfillment

DoorDash is hiring a Shift Lead for their DashMart fulfillment center. This role involves managing daily operations, fulfilling customer orders, maintaining inventory, and leading a team in a fast-paced warehouse and potentially light-prep kitchen environment. The ideal candidate has experience in food/beverage, warehouse, or retail settings, is self-motivated, and physically capable of lifting up to 50 lbs.

What you'd actually do

  1. Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  2. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  5. Help improve operations: Contribute ideas to improve our quality and customer experience.

Skills

Required

  • high school diploma or GED equivalent
  • at least 18 years of age
  • organized
  • proficient in Google Docs and Google Sheets
  • flexibility in schedule
  • ability to lift up to 50 lbs
  • ability to operate a pallet jack and hand truck
  • ability and desire to obtain and maintain a food handling certificate

Nice to have

  • college diploma

What the JD emphasized

  • proven track record of success in food and beverage, warehouse, and/or retail environments