Shift Lead - Millcreek

DoorDash DoorDash · Consumer · Salt Lake City, UT · 112 Order Fulfillment

This role is for a Shift Lead at a DoorDash DashMart fulfillment center. The Shift Lead will be responsible for managing daily operations, including warehouse and kitchen processes, inventory management, ensuring customer order accuracy, and leading Operations Associates. The role requires physical ability to lift up to 50 lbs and operate equipment, and involves customer service and team leadership in a fast-paced environment.

What you'd actually do

  1. Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  2. Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  5. Contribute ideas to improve our quality and customer experience.

Skills

Required

  • Self-motivated, positive, and a team player
  • High integrity
  • Proven track record of success in food and beverage, warehouse, and/or retail environments
  • Able to be on your feet and move heavy products
  • Physically able to lift up to 50 lbs
  • Able to operate a pallet jack and hand truck
  • Ability and desire to obtain and maintain a food handling certificate
  • High school diploma or GED equivalent
  • At least 18 years of age
  • Organized
  • Proficient in Google Docs and Google Sheets
  • Flexibility in schedule

Nice to have

  • College diploma

What the JD emphasized

  • warehouse and kitchen processes
  • inventory
  • customer orders
  • Dasher pickups
  • Operations Associates
  • team works safely and productively
  • daily operations
  • warehouse and kitchen
  • positive and safe atmosphere
  • high-quality experience
  • quality and customer experience
  • food and beverage
  • warehouse
  • retail environments
  • lift up to 50 lbs
  • pallet jack and hand truck
  • food handling certificate
  • Google Docs and Google Sheets
  • flexibility in your schedule